Privacy Policy — Mokha Coffee

Introduction

At Mokha Coffee, we value your privacy and are committed to protecting your personal information.
This policy explains how we handle, store, and protect the data we collect from visitors and customers on our website.

By using our website and agreeing to this policy, you consent to our use of cookies and data practices as described below.

Information We Collect

We may collect, store, and use the following types of personal information:

  • Information about your device — including your IP address, browser type and version, operating system, and general location.

  • Details about your visits to our website — such as referral source, time spent on pages, and browsing behavior.

  • Information you provide when registering an account, subscribing to a newsletter, or making a purchase.

  • Transaction details — such as your name, address, phone number, email, and payment information.

  • Any other information you voluntarily share with us (e.g., through forms, messages, or support requests).

How We Use Your Information

Your information may be used for the following purposes:

  • To manage and maintain our website and online store.

  • To personalize your experience and improve our services.

  • To process and deliver your orders.

  • To send invoices, payment confirmations, and updates.

  • To respond to your inquiries or handle complaints.

  • To prevent fraud and ensure website security.

  • To provide statistical (non-identifiable) data to third parties to help us improve performance.

We do not share your personal information with third parties for marketing purposes without your explicit consent.

Disclosure of Personal Information

We may share your information with trusted parties when necessary, including:

  • Our employees, service providers, and business partners who help us operate our store.

  • Legal authorities, if required by law.

  • A potential buyer in the event of a business sale or merger.

Aside from these cases, Mokha Coffee will never sell, rent, or trade your personal data.

Data Retention

We only keep personal data for as long as necessary to fulfill the purposes for which it was collected — including legal, accounting, or reporting requirements.

Security of Your Information

We take reasonable technical and organizational precautions to protect your personal data from loss, misuse, or unauthorized access.

All payment transactions are encrypted and processed securely.
Your personal information is stored on password-protected, firewalled servers.

Policy Updates

We may update this Privacy Policy from time to time by posting a new version on our website.
We encourage you to review this page occasionally to stay informed of any changes.
Significant updates may also be communicated via email or on-site notifications.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

📧 Mokhaspecilaitycoffee@gmail.com
🌐 www.mokhacoffee.com